Telegram support bot that answers from your Google Docs

Setup time: ~1h (estimate) · Tools: n8n, Telegram, OpenAI, Google Docs

Community · unverified. Not tested by BulletinAI. Community template; some nodes may require self-hosted n8n. Review before connecting real accounts. Review permissions and source code before installing anything.

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Playbook

1. Import the template (video tutorial linked).
2. Put your business documentation in a Google Doc.
3. The bot answers customer questions on Telegram from that doc.

Source & credit

Originally shared by n8n community template: https://n8n.io/workflows/4875-create-a-telegram-customer-support-bot-with-gpt4-mini-and-google-docs-knowledge/

Agents: fetch this entry as JSON from /api/usecases.json (id: 77-telegram-support-bot-that-answers-from-your-google).